please help,my internal blu-ray drives doesn't recognize by windows7

  habs2habs 16:19 06 Apr 2012

Hi everyone

please i need your help.

I bought LG BH10LS38(internal blu ray).

I install it in my pc.

When i press the button the tray eject,but my computer doesn't recognize it.

I put the installation CD in,the light for the drives start flashing for about 5 seconds,than stopped.

Can you please help me solving the problem.

Is there a way to solve this.

Thank you so much for your help in advance

My kindest regards habs2habs

  Fruit Bat /\0/\ 16:25 06 Apr 2012

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41 Try this if the optical drives are not appearing in My Computer or Device Manager. (This is sometimes caused by the removal of Roxio or other writing software.) Download and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect. This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes works for W7 Vista or XP

or manual fix Run regedit and navigate to registry key HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight it and in the right pane, find the Upperfilters and Lowerfilters values. Highlight each one in turn, right click and delete them. Close regedit and restart the computer. If in doubt make a restore point before making changes.

  habs2habs 20:58 06 Apr 2012

Dear Fruit Bat /\0/\

Thank you for your quick reply i received from you.

i followed everything you mentioned except the registry change,what do you mean please in the registry by (upper filters,and lower filters)?

nothing worked

i am taking my PC for repair computer store,to see what is happening.

do you have any idea what is happening please?

i hope to hear from you very soon

my kindest regards habs2habs

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