please help me installing kaspersky internet security 2013

  habs2habs 12:40 08 Jun 2013
Locked

hi everyone

i am writing this thread hopping to get help from you very soon.

i bought boxed version of (kaspersky internet security 2013),with works on 3pc,1 smartphone,and 1 TAB.

the problem is i can't install kaspersky on my desktop,keeps asking me to REBOOT the pc and than the installation will continue automatically.

this is what i get: install the application please wait attention to install the application it is necessary to reboot your computer,after the reboot the installation will continue automatically REBOOT THE COMPUTER

(i clicked REBOOT the COMPUTER) than a screen with RESCUE DISK come up,i did not press anything,than it carry on the bootup of my pc.

a message come up saying: welcome to Kaspersky internet security 2013 INSTALL

i pressed install,than pressed AGREED and AGREED,than the same message come up to REBOOT my pc to continue the installation,

I repeated that 10 times,it keeps asking me to reboot than carry on installation,which it never worked,

in the end i got fedup and cancelled the installation.

kindly can you please help me installing kaspersky insternet security 2013

i hope to hear from you very soon

my kindest regards habs

  rdave13 13:16 08 Jun 2013

I would join the Kaspersky forums for your question. Better specialist help with your problem I think. Good luck.

http://forum.kaspersky.com/

  Woolwell 15:10 08 Jun 2013

Did you uninstall any other anti-virus first?

  VCR97 19:16 08 Jun 2013

Kaspersky would have flagged any other anti-virus or any other item which it regarded as incompatible and would have said that it intended to remove the offending item. (It always objects to my McAfee Site Advisor. I let it remove SA and then I reinstall SA when Kaspersky has finished installing. Kaspersky Internet Security 2012 insisted on removing Google Earth which it claimed was incompatible.)

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