Please help DVD drives wont recognise discs

  ejog 23:47 19 Nov 2007
Locked

Hi,
I have a desktop from Evesham about 18months old.
Recently both of the DVD drives stopped being able to recognise any discs.
Both drives run when a CD or DVD is put in them (you can hear them spool up) but fail to recognise what they are, whether they are blank or not.
I have tried updating drivers, restoring from a date when they worked, even removing the hardware and rebooting but nothing seems to help.

  Taff™ 06:32 20 Nov 2007

click here and use the guided help tool. It`s possibly down to the upper and lower filters in the registry and this tool fixes it. Suggest you make a back up of the registry first though.

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