Please Help Computer Virgin

  katie.tweats 16:54 08 Jul 2009
Locked

My dvd rom keeps disappearing from my laptop. It is not showing up in device manager even after I scan for hardware changes. I have only recently restored my laptop to factory settings so i know i don't have any viruses or bugs. I am not a computer expert and alot of things are very confusing so I'd really appreciate it if someone could give me some options.
My laptop os a COMPAQ Presario v6500
AMD Turion(tm) 64 x2 mobile technology TL-58 190 GHz
DVD rom is optiarc DVD RW AD-7561A ATA Device
Thankyou katie

  Technotiger 17:09 08 Jul 2009

Has your laptop taken any accidental knocks at all? It could be that the dvd rom has become partially disconnected internally.

Or, you might need to download an up-to-date Driver, this link might help.

click here

  ened 17:16 08 Jul 2009

Does that mean it is sometimes showing?

What happens when you put a disc in it?

  Taff™ 14:20 09 Jul 2009

Classic case of the registry problem with Upper & Lower Filters? Solution click here Use the "Fix it" link and follow the instructions.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?