Please help: Black screen on start up

  babylamb40 21:10 02 Nov 2008
Locked

Please help. When starting up the desktop pc, we get a black screen with flashing cursor and nothing more. We have tried numerous occasions to try and reboot but nothing happens. Does anyone know what we can do??? Any advice would very much be appreciated.

  woodchip 21:23 02 Nov 2008

Have you tried taping F8 as it starting?

  babylamb40 21:38 02 Nov 2008

Hi Woodchip, thank you for your reply, have just tried tapping F8 and still nothing happening, just flashing cursor :(. I forgot to say my desktop is windows xp.

  woodchip 21:42 02 Nov 2008

As your Computer ever Beeped when Starting? does it now? If beep works, you should just get one beep

  babylamb40 21:43 02 Nov 2008

No, cant say its ever beeped, the only sound is the windows welcome tune..(if you can call it that)..

  woodchip 21:46 02 Nov 2008

How old the computer, is it still under warranty?

  woodchip 21:47 02 Nov 2008

also try taping Del key as it boots to see if it will go to BIOS

  babylamb40 21:48 02 Nov 2008

Oh :(, its now about 7 yrs old...at least..

  mocha 21:49 02 Nov 2008

Hi babylamb40,

Try pressing the DEL or delete key or F2 key as your computer is turned on. You should get to the BIOS settings. If this is not the case let the forum know.

  babylamb40 21:50 02 Nov 2008

Hi PS, no it wouldnt go to BIOS either :(..

  woodchip 21:54 02 Nov 2008

Take the side of the computer and have a look to see how many memory sticks are in, if more that one, try taking one out at a time and test to see if it will start. Clips at each end of sticks

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