please help

  kazzamanazza 16:24 21 Jul 2004
Locked

Complete novice with computers.Anyway we have had a websit designedAll fine with that .They have set up a contact address and i DONT KNOW HOW TO COLLECT THESE.nO ADVICE GIVEN .pLEASE HELP A USELESS COMPUTER USER

  Taran 17:38 21 Jul 2004

Do you mean that your web designer set up a contact email address for people to use on the site to get in touch with you and that you do not know how to access the emails ?

  Gaz 25 20:15 22 Jul 2004

Is there a pop address he provided you with?


eg: pop.yourdomain.com


and then type your password and username if required.

smtp.yourdomain.com for receiving mail.


kazza is spyware btw! ;-)

  Forum Editor 22:18 22 Jul 2004

and your designer has configured the site to send mail - but you don't have the details of the POP3 mailbox into which the mail is sent - is that it?

Most domain hosting packages come with free mailboxes, and (as Gaz 25 said) yours probably does. Contact the designer and ask for the login details - then enter them into your email program - create a new mail account using the details and tell Outlook Express (or Outlook) to include the account when doing a send and receive, so your computer will go off and look at the mailbox each time.

If you get stuck come back for more help.

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