I received an email which I think should have had sound and pictures in it. In Outlook it showed the pictures as .gif files and opened them in Paint and when I opened it in Internet Explorer I got a background but only frames with a red cross in the corner where I think the pictures should be. No sound. My speakers etc are all working properly. Was this perhaps meant to run with a programme I haven't got or have I got .gif files associated with the wrong programme?