Have installed photoshop elements 6 on a Sony laptop running windows XP, with 1.66 ghz processor.
It was successfully installed and registered but every time I try to open it I get the message
"...has encountered a problem and needs to close".
I have reinstalled the programme several times.
Any advice would be appreciated.
Got as far as >username>application data>Adobe> but no further, no Online Services.
However when trying to open Elements 6 now getting the message headed "Unsupported configuration" and text Adobe Photoshop Elements requires Windows XP or Windows Vista.
My computer is running Widows XP.
Couldn't find AppData or Roaming but starting with Vaio(c): Programme Files>Photoshop Elements 6.0> Photoshop Elements Editor and clicking on Editor it launched Elements 6.
Not very satisfactory but at least I know it works.
Learned today from Adobe that it was originally registered in 2004! so no support.
I have been sold a copy of an original.
If the price looks too good to be true then it probably is.
Thanks for your help.
Uninstalling certain Photoshop programs can leave behind certain elements which can create problems on a reinstall. There is an uninstaller on the Adobe site which was design for CS and I've read somewhere on the web that it also works for Elements 6.
Not sure if you're aware but you can download the full CS2 version for free, not quite as easy to use as Elements, but far superior.Photoshop CS2
The download is still there along with a working serial number, I've just checked it out. However it would appear that there are problems with Mountain lion, but according to this site they can be overcome Youtube