I have a strange one here. I bought a download of PhotoPlus and AlbumPLus from Serif. They downloaded OK but it would not appear. I complained to Serif who kindly sent the disk free of charge. I deleted the download copies and loaded from the disk. It loaded fine but the same thing happened, it just won't appear. I am using XP Pro. Action taken--deleted old copies,shut down firewall, ran a registry repair programme. Ran a repair programme from add or delete. I have Page Plus and Web Plus which work fine. Any ideas,please.