Acting on advice earlier today in a previous thread that it was ok to remove items from quarantine in ewido I have tried to do this but the "Remove Finally" button is greyed out, as is the Restore button. Only the Refresh button is bold. Cannot see any way of configuring so that these buttons can be made operative. Can anyone help with this please? The ewido prog is the full one, paid for and the license key installed. My OS is XPhome sp2.