PC World

  ferrispedro 19:01 24 Feb 2004
Locked

I got a Proview TFT monitor as a birthday present.This was bought from PC World and on opening it discovered there was no instruction book.PCW's attitude is you dont need one!Any comments?Peter.

  AndyJ 19:09 24 Feb 2004

Have you tried contacting Proview click here

  dfghjkl 20:18 24 Feb 2004

more and more stuff comes with the instructions on the driver\instalation disc.i recently bought a digital camera and this was the case,also with a cdrw and a tv tuner card.

  AubreyS 20:39 24 Feb 2004

Typical of PC world! Twice I've had to contact their head office due to bad customer services. I would go back and demand the instruction book, you are entitled to it. It wasn't advertised as incomplete.

  spikeychris 20:44 24 Feb 2004

And then a wizard approached with the wrath Kevin Keegan.

  spuds 23:24 24 Feb 2004

If you purchased a Medion monitor without the instruction book, then it would cost you £6.50 for a replacement. Save the money, and insist that PCW supply the replacement booklet.Should add though, if the monitor was from the bargain section, then that could be the reason for no booklet, and part of the bargain deal.

  Gandalph 00:51 25 Feb 2004

I've just recently purchased an HP f1703 TFT and the actual setup instructions and instructions for loading in the drivers where in PDF format. This is happening with a lot of Tech gear. The idea behind it is, it keeps the manufacturers costs down, printing is not cheap, and if required the user can print off whatever part of the instructions he/she needs.

  GANDALF <|:-)> 07:23 25 Feb 2004

Virtually every peripheral that I have bought in the last two years has no 'instruction book', they are soooo twentieth century. The manuals tend to be on the disk or online....just regard it as progression and saving the environment.

G

ps...joke noted for future ammunition ;-))))

  AubreyS 08:14 25 Feb 2004

I bought a USB hub, which was in the bargain section marked half price. It was taken away from me by one of the sales staff saying that it should not have been there and then promptly removed the sign. I complained to head office and I was sent a voucher for £10.

  Jakey boy 09:22 25 Feb 2004

Did anyone think to ask if there WAS a CD with the product? Not usual with a monitor, as they are usually plug & play....aren't they??

  GANDALF <|:-)> 11:15 25 Feb 2004

Online documetation then...

G

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?