pc wont open

  carnoustiejim 20:52 18 Oct 2009

hi i was cleaning out pc using malwarebytes when i restarted pc as advised after the welcome screen
message said dep microsoft windows to help protect your pc windows has closed this program
name run as dll as an appliance
publisher microsoft corporation
when i click close my home page does not load can you assit win xp home thanks kirriejim

  birdface 21:16 18 Oct 2009

See if it will start in safe mode and do a system restore.

  johnnyrocker 22:32 18 Oct 2009

you may have picked up a virus?


  carnoustiejim 22:51 18 Oct 2009

hi buteman cant get into safe mode also johnny rocker i was cleaning virus's out when pc went down
can i reinstall xp without losing my files etc
thanks kirriejim

  woodchip 23:40 18 Oct 2009

If you have a Full XP CD not Restore CD you can do an over the Top Repair. This does not touch your files. Boot with XP CD then choose Setup, After Windows checks the Drive it should find and show you that you already have windows on the drive click on what it finds then press R for repair

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