Hi, i am trying to help a friend out with his PC,i can get the desktop but when i try to get to my AVG setup file which is on a Memory stick the computer just freezes (i get the egg timer thing and then have to close the program)However, i can easily move the mouse arrow over some of the start up programs in the bottom right hand corner and close them down no problem. How on earth can i get an antivirus program to work on this PC please?
Hi again! Than you to buteman, that seems like an excellent program because i've tried it on my laptop and it was impressive and found a few things but unfortunately it's going to take a while to get this desktop connected to the net so SurfRight wont work unless connected to the net! On a fairly positive note, i gvot it to safe mode and was able to install Revo uninstaller and uninstall a few programs that seemed suspicious and i was able to copy and paste Revo, AVG, SuperAntiSpyware, Malwarebytes and Defraggler but i could only get Revo and Defraggler to install and run, the other anti virus programs would install but not run, id just double-click them and they refuse to open! AVG did get halfway but it needs an internet connection so that was no good either. However, when i restarted the desktop and used it in 'normal' mode i was able to use the pen drive and copy and paste (whereas i wasn't before) so im a bit stuck now! Has anyone any idea what i can do if these antivirus programs wont run please?
If using I/E try Tools.Internet Options.Connections.Lan settings. Tick automatcaly detect settings.
Underneat that Make sure proxy settings is unticked. If there was anything ticked in proxy settings it was probably done by the Virus. if you removed anything from there try and update your security programs and keep going back to make sure Virus has not taken over proxy settings again. Or maybe check in safe mode.