PC will not recognise new memory

  Beas-Knees 20:56 02 Sep 2006
Locked

I am trying to upgrade a PC for a friend by installing extra memory, It is an e.machines 350 and according to crucial it will take up to 512mb so i ordered a new 256MB module from them to go alongside the 128mb already installed but it will not recognise it, I have tried all different types of configuration without joy and I have also tried the new module in other PC.s and it works no problem, Does anyone know of any settings that may need changing, Thanks

  terryf 20:59 02 Sep 2006

Have you checked the mobo manual to make sure that you put the memory in the right slot?

  terryf 21:00 02 Sep 2006

PS watch when the PC boots up to see if the bios sees the extra memory

  Beas-Knees 21:00 02 Sep 2006

Tried it in both slots, no joy

  woodchip 21:03 02 Sep 2006

The 128 should go in the no 0 or 1 slot whatever is the first slot and the new memory in next slot to it

  Ashrich 21:13 02 Sep 2006

How many memory slots does it have ? Maybe it only wants to take 4 128mb sticks....

ASshley

  Beas-Knees 21:46 02 Sep 2006

128 is in slot 0, 256 in next slot, only recognising 128

  Beas-Knees 21:47 02 Sep 2006

Only 2 slots

  terryf 21:57 02 Sep 2006

Maybe the mobo will only accept 2 identical sized memories, check the manual or if lost download from mobo mfr site

  Beas-Knees 22:06 02 Sep 2006

Maybe so but if that were the case it should still recognise the 256 if i put that in slot 0 by itself but it doesn't

  woodchip 23:33 02 Sep 2006

I would just try with 256 it's better than 128

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