PC restarts unexpectedly on boot up.

  sc00ter 23:08 14 Sep 2003

My 2.1Ghz Athlon AMD with 512 RAM & 100Gb hardrive running XP Home is giving me head aches at the moment. Kids doing "homework" managed to find their way onto a porn site and inadvertantly downloaded an unsavory prog, which was sat running in the system tray when I took a look over their shoulder. Ever since, my PC has been intermittently restarting, mid way through boot-up. When it finally comes up, the PC reports that it has recovered from a serious fault and placed a mini-dump in folder \windows\Minidump\. Event log shows the following ...

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 14/09/2003
Time: 19:27:33
User: N/A
Error code 00000023, parameter1 000e00e0, parameter2 babf382c, parameter3 babf352c, parameter4 ba757f4f.

For more information, see Help and Support Center at click here.
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 32 0000002
0020: 33 20 20 50 61 72 61 6d 3 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 65 30 30 65 30 2c 20 0e00e0,
0038: 62 61 62 66 33 38 32 63 babf382c
0040: 2c 20 62 61 62 66 33 35 , babf35
0048: 32 63 2c 20 62 61 37 35 2c, ba75
0050: 37 66 34 66 7f4f

I uninstalled the prog, ran my up-to-date AV prog (PC-cillin 2000) and found no viruses. I ran Ad-aware and found lots of dodgy stuff, which I deleted. On inspecting my Zonealarm log, I also noticed a programme called Internet Optimizer had been trying to access the internet from my PC. My suspicions were confirmed when I noticed this prog running in task manager. Spyware forum gave a write-up on this prog, giving details on how to get rid, which I follwed OK. Yet on the odd occasion (twice today), I still get this serious fault.

Any ideas folks? Will it go away on its own? (probably not) ..

I'd be grateful for any help or advice (already password protected PC and banished the kids to their own machine :-) ..).


  Jester2K II 08:09 15 Sep 2003

Have another clean up of the system.

Use Ad-Aware click here and / or SpyBot click here

Make sure you update both before using.

You might also want to look at installing SpywareBlaster click here as it can prevent a lot of these things installing in the first place.

  Jester2K II 08:10 15 Sep 2003

Sorry missed that you'd already used Ad-Aware...

  Jester2K II 08:12 15 Sep 2003

What graphics card do you have??

  plankton 13:01 15 Sep 2003

If there are any drivers with (red)! or (yellow)? get rid of them, and reinstall if required. My XP did this this when it found a conflict problem with an anologue input device driver, just took it and and reinstalled, no problem. :o)

  sc00ter 22:47 15 Sep 2003

Hi Jester2k,
My graphics card is a NVIDIA GeForce4 Ti4600. Since my last posting, I've restarted my PC quite a bit to try and get the problem to repeat itself, but its behaved beautifully (i.e. not one glitch). Who knows, maybe the prob has gone away for good?

Thanks for your helpful pointers.


  sc00ter 13:31 19 Sep 2003

The problem appears to have gone away since I cleaned up with both Adaware & SpyBot plus removed a program in the msconfig start-up tab, which had been de-installed recently.


This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Microsoft Paint set to die after 32 years

Mac power user tips and hidden tricks

Comment désactiver la saisie intuitive et paramétrer votre clavier ?