PC restarts randomly

  BabyOp 20:59 10 May 2005
Locked

Hi

Having a problem with a friends pc which restarts randomly. Each time I get the following error:

Event Type : Error
Event Source : System Error
Event Catergory : (102)
Event ID : 1003
Date : 10/05/2005
Time : 20:35:50

Error code 100000d1, parameter1 01000003, paramter2 00000010, parameter3 00000000, parameter4 f9d05fcd.

Athlon 1400, 256Mb Memory, 80Gb HD, on board sound, XP Home SP2. I have updated all the drivers to the latest version.

  Jak_1 21:03 10 May 2005

Hm! Sounds suspiciously like a vitus at play here. What AV is on the pc and how up to date is it?

  BabyOp 22:01 10 May 2005

Norton Internet Security 2005. Up to date as at 09/05/05 and I ran a scan today and nothing found. Also run up to date Spybot and Adaware and nothing of any note found.

  Jak_1 22:11 10 May 2005

Try system restore taking it back to a date before the problem started.

Start > Accessories > System tools > System restore.

  BabyOp 22:32 10 May 2005

Unfortunately my friend let someone else look at his PC and the guy decided to put Norton AV 2003 on with no updates, you can guess what happended next. I clean installed the machine and ran through the update process and put Norton Internet Security 2005 on with all the updates and have been having the problems ever since. I have seen some posts saying this is down to graphics device drivers (even though I have downloaded the latest drivers for his Radeon 7000 from ATI) or even down to SP2.

  cdb 22:33 10 May 2005

It could be set to restart when it crashes, possibly due to a conflict somewhere. Do you get a serios error message when it restarts?

Try going to control panel>performance and maintenance>system>advanced>(startup and recovery)settings and untick automatically restart and see what happens ie bluescreen error message.
I think you'll need to restart manually if this is the case, then reverse the setting if it comes up with anything.

  dr 09:11 11 May 2005

just bought new computer running windowsXP & after logging off & shutting down the computer it will magically restart some hours later-any clues??????????

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