I think I have a Trojan on my PC. The symptoms are:
Cannot read the CD Rom drive
Can’t access My Computer (no icons)
I cannot connect to the internet, it just says connecting and I have a blank page, and can’t cross off or close the page, I have to reset the PC.
I cannot load Superspyware or Avast
Can’t switch users.
Can’t access network connections through Control Panel, the icon freezes.
I have KDXhostexe come up as a closing page and also I have noticed wipywoozooz.exe.
I took it to PC World yesterday, who were less than helpful, I don’t think I have the recovery disc and Windows disc, though I am sure that I didn’t last time I had the system wiped. That is the only way they will guarantee the removal of a Trojan. That is £50, if it doesn’t work, its £30 to wipe and reinstall, or I can just go straight into wipe and reinstall.
Can anyone help me out here? I can use the USB port.