PC not seeing DVD Drive

  Munchkin 10:44 18 Aug 2012

My PC has stopped seeing my DVD drive. It doesn't show on the list of drives when I go to "my computer" and nothing seems to happen when I put a CD or DVD into the drive. I went to "control panel" and under the hardware section I checked "device manager" and the DVD drive appears to be present. Can anybody offer help?

  onthelimit1 12:20 18 Aug 2012

You don't say which OS you have, but have a look here

  Munchkin 13:23 18 Aug 2012

Still having trouble.........I have Windows 7 if that helps any?

  Fruit Bat /\0/\ 14:47 18 Aug 2012

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41 Try this if the optical drives are not appearing in My Computer or Device Manager. (This is sometimes caused by the removal of Roxio or other writing software.)

http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect. This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes http://support.microsoft.com/kb/314060/ works for W7 Vista or XP http://aumha.org/downloads/cdgone.zip

or manual fix Run regedit and navigate to registry key HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight it and in the right pane, find the Upperfilters and Lowerfilters values. Highlight each one in turn, right click and delete them. Close regedit and restart the computer. If in doubt make a restore point before making changes.

  eedcam 16:08 18 Aug 2012

System Restore?

  Munchkin 16:37 18 Aug 2012

PC Advisor Forum comes up trumps again!!! It never ceases to amaze me, I have used it many times over and would be totally lost without it! I sorted my problem out in the end by following the advice from Fruit Bat /\0/\ and manually edited the registry.

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