PC Memory Installation Stopped PC Working

  Scott20 16:28 16 Apr 2013

Hi Guys

Can somebody please help me?

After doing a memory check using the crucial memory site to see which new memory would be compatible with my old Iextreme packard bell computer's 256mb, it suggested compatible memory 2 * 1gb = 2gb max. e.g. 1gb in each of the 2 slots. Bought corsair DDR PC 3200 off ebuyer made by Corsair,I know value memory bt budget's tight...

Shut down computer unplugged all connections and removed case. Found memory slots and removed 256mb and inserted 2gb as above made sure they fitted firmly etc without disturbing other components inside pc.

Running win xp home Service Pack 3, reconnected pc connections etc and pc booted up showing xplogo etc.

But then came to login window and message:

One of the files contained in the system's registry had to be recovered by use of a log or alternate copy.The recovery was successful. managed to input password but then it also close down ny Monitor as well.

Unplugged and replaced memory once again and exact same description happened.

I do not have a Win XPHOME disc or boot disc or anything of that sort.

Before removing old memory pc worked fine but obviously slow given the sise of ram was in there.

I would really appreciate a basic simple explanation/instructions to get pc working again as I am not tech savvy at all so I just do not know what to do or how to resolve this issue at all.


  wee eddie 17:15 16 Apr 2013
  Diemmess 16:19 17 Apr 2013

You say - Unplugged and replaced memory once again and exact same description happened.

You mean you tried replacing the new memory again and not the old as it was?

I don't think you need worry about having to use an XP disk yet. The errors you have are probably the result of an incompatible or iffy new stick. All manner of problems can pop up if the right memory is not in the right place.

Does the computer behave if you put just the old stick of memory back again? You must put it in the same slot as you originally had it.

If the old one works then the trouble lies with the new. You could try just one of the sticks in the place once occupied by the old piece. If that works then try the other similarly. If one of the sticks used as a singleton works this way but the other doesn't, then you have been sold a wrong 'un.

I wish you luck, but the moral is that had you bought from Crucial the guarantee might have avoided this bother.

  Jollyjohn 11:08 18 Apr 2013

As the PC starts up with the new memory enter setup / BIOS Scroll through to memory details and change the speed. This setting may be on AUTO - which you would think would detect the new memory and adjust the settings accordingly, it doesn't. Save and exit - if PC still doesn't boot, go back and change the setting again.

  Scott20 14:07 18 Apr 2013


I will follow that route you suggested and see what happens.

Jollyjohn: Can you possibly explain in simple steps how I enter setup/bios to scroll to memory details to action the detailed resolution you have kindly suggested?

Thanks guys scott20

  Jollyjohn 15:44 18 Apr 2013

When your PC starts up there will be a message "Press ?? to enter setup" ?? could be F1, F2, Del, Tab.

Once in setup / BIOS there will be a section that lists Memory configuration details and there will be an option to change the speed - set this to match the details on the new memory.

Remember to "Save and Exit" - the PC will reboot and hopefully start up properly.

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