PC in a loop at startup

  s99Raj 11:33 15 Mar 2007

I have a Dell Inspiron 8400 desktop with XP Prof on it. Every time I switch it on it goes to the screen with the options "Safe Mode", "Last Known Good Configuration", etc.

All options except Safe Mode just lead to the computer restarting and going back to the same screen. Choosing Safe Mode gets me to the desktop, but which freezes after a while, i.e. keyboard and mouse have no effect. After getting into Safe Mode I can restart (before it freezes) but it takes me back to the screen with the various options of Safe Mode, Last Known Good Configuration, etc.

How can I fix this problem?

  s99Raj 11:42 15 Mar 2007

Whoops - I meant a Dell Dimension 8400.

  terryf 11:47 15 Mar 2007

Restore? Run sfc /scannow ?

  s99Raj 12:02 15 Mar 2007

Neither work I'm afraid.

  Fruit Bat /\0/\ 15:22 15 Mar 2007

Repair XP by install over the top of existing systm

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP
click here

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