PC locks up with "Verifying Pool DMI Data" error

  Red Devil 07:31 28 Sep 2007

Hi all,

OK, I was trying to install Windows on mu upgraded PC and it all seemed to go according to plan BUT I then got an error that the system boot disk had failed just after Windows Setup had copied all the files needed to my HD.

It also no longer recognises my Windows XP CD. Every time I put it in my drive the PC will try and access it and then tells me to put the Windows XP CD in my drive.

Well, that was then. Now my PC will no longer attempt to boot. It gets as far as stating "Verifying Pool DMI Data" and then hangs.

Any idea why this may be happening and what I may do so sort this out? Bearing in mind that my PC has no floppy disc drive so I can't boot from a basic system floppy as I've seen recommended when trying to hunt down a solution to this problem on the web.

Many thanks.

  amarnathp2478 08:00 28 Sep 2007

DMI or DesktopManagement Interface is a layer of abstraction between system components and the software that manages them. The System Management BIOS (SMBIOS) is an extension of the Basic Input Output System (BIOS) that formulates and delivers this information to the operating system. The pool data is the information. In short, when the BIOS is "Verifying DMI pool data" it is verifying the table of data it sends to the operating system (Windows, etc.). If it isn't sucessful, it should return an error. Wait a reasonable period of time for it to finish. It may make take some time or it may be stuck. Possible fixes:

1. If you changed the hardware just before this problem occurred (e.g., installed a new hard disk drive), unchange it.

2. If you installed a new hard disk drive, set the motherboard CMOS Setup to Auto for the drive type. You may have to disconnect the drive first.

3. Enable "Reset Configuration Data" (may be "Force Update ESCD" in some CMOS Setuups) in the motherboard CMOS Setup PNP/PCI configuration. (Rebooting will automatically disabled it after it has done its thing.)

4. The CMOS may be corrupted. Clear it.

5. Disconnect all drives not required to boot the computer. If this fixes it, reconnect one at time.

6. The floppy drive may be bad or not connected properly.

7. Reseat all expansion boards.

8. Pull all boards not required to boot the computer.

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