PC keeps turning off

  gyp 17:53 24 Aug 2006
Locked

10 months ago I took my PC back to PC world as it kept turning itself off or not booting up at all. The guy looked at it but said he couldn't find anything wrong with it and it seemed to be working fine. However last week it started doing the same thing. The computer is less than two years old can anybody help?

  Gongoozler 18:08 24 Aug 2006

When the computer turns itself off, is this when it's performing a particular task, or is the problem completely random? When it turns off, can you turn it on immediately or do you have to leave it off for a while? When the computer fails to boot does it start opening Windows, or does it fail it before then?

  Fruit Bat /\0/\ 18:11 24 Aug 2006

turning itself off or not booting up at all

Overheat or PSU problems.

does it only turn off when working heavily?
aand not turn back on?

Make, model? memory cpu? operating system?

If XP
Open System Properties via Start > Control Panel > Performance and Maintenance > System
[ System Properties may also be opened using the WinKey+Pause key combination ]
Select the Advanced tab and then click Settings in the Startup and Recovery section
In System Failure section, clear the checkbox next to Automatically Restart
Click OK and OK to exit
Now you should be able to see the error message when windows crashes.
Post the message here for further help.

  gyp 23:38 24 Aug 2006

Cheers guys. The computer turns off even if I'm in 'Word' and as for booting up it goes before and after opening windows some times not even showing any signs of life. PC world said it was probably overheating last year when I took it in. However, I'm not on the net at the moment and don't tend to spend more than an hour or so on it. All I can say about the actual computer at the moment is that it's a HP AMD Athlon 3200 (or there abouts) processor, 80gb hard drive 512 RAM and XP. As I'm not at home though I can not retreive the message at the moment.

  woodchip 23:47 24 Aug 2006

My money is on a Faulty PSU

  woodchip 23:48 24 Aug 2006

Second would be the Motherboard

  Gongoozler 10:06 25 Aug 2006

Probably PSU, could be motherboard or memory. If the failure is fairly consistant, try booting into BIOS setup and see if it fails there.

Try reseating the memory. If that doesn't help, then a new PSU is probably the easiest thing to try, and not too expensive.

If overheating is the cause, then I would expect it to need to be left off for a few minutes before allowing you to switch it on again.

  gyp 15:06 26 Aug 2006

Ok this one is for fruitbat and others if interested. I did as you suggested and this is what came up.

STOP;0x00000050 (0x82D0BA28, 0x00000000, 0x805B0421, 0x00000000)

Also the failure message for Microsoft that needs sending (no internet) containes the following.

C:\DOCUME~1\HP_OWNER\LOCALS~1\TEMP\WERced5.dir00\Min.082506.01.dmp

C:\DOCUME~1\HP_OWNER\LOCALS~1\TEMP\WERced5.dir00\sysdate.xml

and a second contains:

C:\DOCUME~1\HP_OWNER\LOCALS~1\TEMP\Wer2530\Min.dir00\Mini082606-01.dmp

C:\DOCUME~1\HP_OWNER\LOCALS~1\TEMP\WERced5.dir00\sysdata.xm
PC world thought this might be to do with Fire Wall????

  Fruit Bat /\0/\ 16:08 26 Aug 2006

STOP;0x00000050 can be cause by a virus

click here

  Gongoozler 15:27 28 Aug 2006

Fruit Bat /\0/\, STOP;0x00000050 can be caused by a virus, but surely that wouldn't cause any problems even before the computer shows any sign of booting.

  woodchip 22:32 28 Aug 2006

It depends where the Virus as put it's self, If there is one. My bet is still on Hardware

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