PC keeps re-booting Urgent.

  muddypaws 08:03 30 Sep 2006
Locked

This is on behalf of my son 'Rotamotor'with Win XP SP1.
Yesterday afternoon he did a Windows restore after d/loading a Cd burning programme. PC was working normally between the d/load and restore.
The system said it had restored sucessfully to the chosen point and went to the Windows logo screen with the blue scroll bar. Then rebooted.
Ever since then it reboots to that same screen and then reboots again. He has tried the usual unplugging holding power button in. Also tried safe mode --which he can get into and selects an option. Again it boots to the same screen and reboots. He has done a restore in safe mode successfully, but reboots at the window logo each time. He has an Acronis backup, but not sure what happens with that--Can't get hold of him for a little while. Urgent help please. Thanks.

  VoG II 08:05 30 Sep 2006
  STREETWORK 08:07 30 Sep 2006

If you have the XP disk, insert it and boot from the disk, select repair when promted. This will atempt to repair the boot.ini file which may have been corrupted...

Post back if this does not work...

  muddypaws 08:16 30 Sep 2006

VoG and STREETWORK.
Will try those. Not sure if he has the disk. I have checked out Windows pages on safe mode etc.Will come back.

  muddypaws 08:19 30 Sep 2006

No--he does not have the disk. It as pre-installed.

  VoG II 08:20 30 Sep 2006

Borrow a disk.

  muddypaws 09:36 30 Sep 2006

Doesn't know anyone with one and I don't have one either. He can get into 'set up' and the 'first boot option' is showing 'removable drive R' his external hard drive.. C drive is showing as third option. He has put C back as first boot option. Must have changed itself!
He has got into the recovery console and the error ' A problem has been detected and Windows has been shut down to protect your computer. If this is the first time you have seen this message restart your computer and check for viruses....etc'. So it seems that a trip to PC World to buy a Win. disk is on the cards. At present he is doing a win restore that is taking for ever--either good news or bad news.

  muddypaws 11:19 30 Sep 2006

No luck with that, although it did actually boot up to the desktop before rebooting. Does that give any clue? Comet say a CD is about £200 so a local call out will probably be cheaper as he no doubt will carry a Cd with him.

  spud22 11:23 30 Sep 2006

you could buy a new oem version of windows xp for about £65 + vat click here

  muddypaws 11:30 30 Sep 2006

spud22. Thanks for that--certainly an option. Appears to be genuine. Have you dealt with them? Snag is he does all his business paper work at the weekend!! So he is ringing his local man first to see if he can call to-day. Cheers.

  VoG II 11:36 30 Sep 2006

Are you saying that this PC is used for business but he doesn't have a Norton Ghost or Acronis image to go back to? The mind boggles!

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