pc has no sound and internal modem wont install

  witchblade 19:59 11 Jan 2003
Locked
  witchblade 19:59 11 Jan 2003

Its my sisters pc that has the problem after clean install no modem drivers were installed and no sound drivers were installed. When trying to install drivers it comes up with this warning a fatal exception occured 0028:c14636ba in vxd ptvcd (01) + 00000daa the current application will be terminated. the pc is running windows 98se and the motherboard is an pc chips 133 the processor is amd duron. My sister has in the last 2 days went out and got a new sound card and a new modem which has not made any difference. is there any way of testing the pc to see if it has a problem on the motherboard. Any advice will be greatly appreciated.

thanks ann

  Simon_P 20:24 11 Jan 2003

try here
click here

  BRYNIT 20:43 11 Jan 2003

Have you checked that the any drivers required for the M/board have been loaded.

  witchblade 20:55 11 Jan 2003

they have

  witchblade 20:57 11 Jan 2003

they have

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