When i open an excel doc using Office 2010 Starter,the pc freezes and cannot access any other programs. There was a message : 'there was a problem sending the command to the program' On booting the pc in safe mode, the excel program when started gives error : Application Virtualization error code : 46027CF-0FA10612-00006003. All this started after the system downloaded a feature of excel, but did not say which feature.On rebooting, i can access other programs as long as i do not start excel program.
you need to re install office, a "click 2 run" download can cause this error
I have uninstalled C2R as advised by Microsoft Forum answer web site 'click here 'and excel & word works o.k.I did not have to reinstall the software.Also I don't know how the C2R program was installed on my desktop as I did not installed it myself , may be inadvertantly installed.
Correction to my previous response. Actually when I uninstalled the C2R, the system actually reinstalled the office 2010 starter software.
I thought the problem has been resolved, but few mins ago there was a message :Click to run: updates are available for Office 2010. Do you wnat to download update?So I selected YES and few seconds later pc crashed. On rebooting it said the program event was 'Blue Screen.' Also C2R was also reinstalled.Anyway I again uninstalled C2R and now o.k.However this means currently I will not be able to update the Office 2010 because each time I say YES to download updates ,the pc will freeze or crash.Any advise please on how to solve this probelm?.
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