PC DVD-ROM - Loading and Set-Up

  Geord 13:47 22 Dec 2006
Locked

Can anyone help me with why I may be having difficulty in getting a DVD-Rom to load.

Normally I have just inserted the disc and set up has commenced automatically. However now when I insert the disc nothing happens. I have gone into "My Computer" and tried to load from there, but it tells me that the disc is not recognised and may be corrupt or not compatible with Windows.

I have checked System Requirements, and this all seems fine (OS = XP).

I have replaced the disc with another from an alternative source, as I initially thought the disc to be faulty. However the replacement gives me the same problems which leads me to believe that it may be a system problem (nothing too technical I hope!!)

Any thoughts / advice would be greatly appreciated so that i can this loade.

Many Thanks

  Fruit Bat /\0/\ 14:39 22 Dec 2006

Autoplay Repair Wizard click here

or
Autoplay disable/enable
1. Click Start, click Run, type regedit in the Open box, and then press ENTER.
2. Locate and click the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CDRom
3. To disable automatically running CD-ROMs, change the Autorun value to 0 (zero). To enable automatically running CD-ROMs, change the Autorun value to 1.
4. Restart your computer.

  Geord 14:57 22 Dec 2006

Thanks Fruit Bat /\0/\.

I've run the Repair Wizard, but it is unable to fix - I've copied the log results below, but means little to me other than it can't fix it!

I've also gone into the registry as per your 2nd suggestion, but the value is already set at (1)

Other DVDs do play fine, it's just this new one that won't load.

If the below does mean anything to anyone please let me know. Otherwise I guess a new DVD-Rom drive may be required.

Thanks


AutoFix [V5.2.3790.67]
Time [2006-12-22 14:43:33]
Microsoft Windows Version [5.1 (Service Pack 2) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Fired)
Shell (Deaf) }
>> Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
>> Repair << [Autoplay V2 Event]
Step: Deleting ShellHWDetection LaunchPermission (HKEY_CLASSES_ROOT\AppID\{B1B9CBB2-B198-47E2-8260-9FD629A2B2EC}!LaunchPermission)
Result: The wizard ran into problems while trying to delete this registry value (HKEY_CLASSES_ROOT\AppID\{B1B9CBB2-B198-47E2-8260-9FD629A2B2EC}!LaunchPermission).

>> Required action: The wizard found problems but cannot fix them -> None

  Geord 15:06 22 Dec 2006

Since last posting I have inserted other CD-Roms into the PC and they load fine, suggests that it may be a specific problem with that 1 DVD, although that wouldn't explain the Autofix results above.

  Geord 20:44 27 Dec 2006

Just wondered if anyone may have any further thoughts on the above.

I guess that if the auto repair wizard didn't work then that may be it, although would be interesting to know if anyone else has suffered a similar problem.

I have loaded other CD-Roms since original post - the problem does seem specific to DVD-Roms - I can get DVD movies etc to play, the problem comes when loading programmes eg games etc via a DVD-Rom.

Thanks

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