I suppose I'm the fool; I've tried three times now; subscribing to the seven day service with PC Doctor OnCall, and it's never fixed a thing.It has either stolidly refused to acknowledge any faults, when they have been quite apparent, or it has notified me of problems, and then refused to give up whatever it has to offer in the way of a solution. It might be that they don't actually exist. Has anyone ever managed to contact them? It spits all emails back at me. I would be so grateful if anyone out there has ever discovered their email address for support. Oh and of course they exist: the fee disappears off my credit card each time. Perversely reassuring isn't it?