PC disconnects

  s99Raj 18:43 15 Jun 2003

When using Outlook Express my friends PC keeps disconnecting and then works after 2 or 3 tries. With broadband on my machine Outlook Express just says that it failed to connect, but if Ileave it a while, it connects OK.

Could this be something to do with Norton? We both have Norton AntiVirus 2003 and he suggested it may be Norton because the problem occured after he downloaded the latest virus definitions. I also noticed the same problem after downloading the latest virus definitions. Our ISPs say there is nothing wrong their end.

Any ideas? Thank you.

  powerless 18:50 15 Jun 2003

Turn of Norton then you'll know.

...and also in OE > Tools > Options... > Connection > Remove the tick from "Hang up and sending and receiving", thats if there is a tick there.

  powerless 18:51 15 Jun 2003

Hang up after sending and receiving

  s99Raj 20:59 15 Jun 2003

There's no tick in "hang up after sending and receiving", and for broadband, it's greyed out anyway.

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