I am using windows xp sp2.I installed a webcam and then the system crashed, when i restarted my pc this error message came up: -- The error was likely caused by: Hewlett-Packard printer driver(HPZid412/HPZius12) I went into the HP site and downloaded all the updates but it still happens. I then downloaded skype, connected my handset/headset, started a conversation and then the system crashed. The same error message comes up. Thinking it was my printer at fault I uninstalled it and tried again with the skype but still it crashed. The error message that came up said that There is a problem with the "ATWPKT2 system driver". I followed the link it gave me to fix it but it says that if I am using high speed DSL then I cant do it because I wont be able to log on to AOL again. It says something about changing the name, so now I am stumped and fed up because I cant use a webcam or skype. Has anyone got an idea what is wrong with my system. Cheers in advance. Steve.