pc crashes then reboots

  lindamay 20:57 19 Mar 2008
Locked

pc running xp home for no reason will shut down and reboot gives me the following mesage
c:\DOCUME~linda j~locals~temp\WER4037.dir\mini031808-01dmp
and
c:\DOCUME~linda j~locals~temp\wer4037.dir00\sysdata.xml

also if i run Norton it will not complete and gives me the report
c:\DOCUME~LINDA J~\local~TEMP\lbc8 appcompat.txt

  dukeboxhero 21:26 19 Mar 2008

Came accross this on a search
click here

  dukeboxhero 21:28 19 Mar 2008

before you do anything about this i would wait to see what other forum members say

  Fruit Bat /\0/\ 21:49 19 Mar 2008

Auto-reboot disable:
When Running windows and it crashes you will get a blue screen and it will automatically restart, often it will restart too fast for you to see the error message.
To disable auto restart on system failure, so you can see the error message.

1. Go to Start -> Control Panel -> System (Windows+Pause works, too)
2. Go to Advanced
3. Under the Startup and Recovery section, click Settings...
4. Under System Failure un-check "Automatically restart"

  lindamay 11:09 22 Mar 2008

Thanks Fruit Bat

have done as you suggested and got the following message
A PROBLEM HAS BEEN DETECTED IN WINDOWS AND HAS BEEN SHUT DOWN TO PREVENT YOUR COMPUTER, IF THIS IS THE FIRST TIME YOU,VE SEEN THIS STOP ERROR ON SCREEN RESTART YOUR COMPUTER IF THIS APPEARS AGAIN FOLLOW THESE STEPS.

CHECK ALL NEW HARDWARE IS INSTALLED PROPERLY.

TECHNICAL INFORMATION
STOP: OX00000050[ OXE 3872000,OX00000000, OX804FD7CL, OX00000001]

BEGINING DUMP OF PHYSICAL MEMORY DUMP COMPLETE

CONTACT YOUR SYSTEM ADMINISTRATOR OR TECH SUPPORT FOR FURTHER ASSISTANCE

No new hardware has been installed so what now ?
any ideas
Lindamay

  lindamay 11:12 22 Mar 2008

refresh

  Fruit Bat /\0/\ 13:52 22 Mar 2008

Could be a faulty driver, check in device manager see if there is an exclamation mark against any of your devices.

  lindamay 14:17 21 Apr 2008

thanks all problem solved
was caused by overheating
new fan cured it

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