pc crash

  halebop 09:23 12 Dec 2005
Locked

i am running xp pro and my pc when i run any app
it sometimes crashes i see a blue screen and my pc restarts itself windows tell me i have recovered from a serious problem, so i send the error to microsoft and they tell me its caused by a driver but at this time they can not tell me witch one. can any one help as i have already lost my dvd and cdr drives once and dont want to loose them again

  gudgulf 10:15 12 Dec 2005

Original thread click here

Could you post your computer specs and say what applications cause this crash? .Also have you updated any of your drivers lately.....particularly the graphics drivers?


Random crashes like this could also be hardware related.....memory problems spring to mind.Try removing and reseating your RAM memory modules.If you have more than one try using just one of them at a time and see if the crashes still occur.

  halebop 12:00 12 Dec 2005

its funny you should say about the memory one time when it happened microsoft said that it was to do with my memory but all the other times it has happened microsoft has said it was a driver problem. my spec is xp pro with service pack 2 500mb sdram 128 getforce

  Fruit Bat /\0/\ 12:08 12 Dec 2005

Test memory with Memory Test
click here

Use
Everest Home Edition click here to identify all your installed hardware and link you to the web sites for the latest drivers.

  Belatucadrus 15:14 12 Dec 2005

Seeing as Everest home has bitten the dust, you could also use click here System Spec or click here WinAudit V2.0

  VoG II 15:40 12 Dec 2005

Right-click on My Computer, click Properties, click the Advanced tab. Under Startup & Recovery click Settings. Under System Failure untick the box in front of Automatically restart.

The next time it crashes you sould be able to see the error on the blue screen. Paste it here.

  halebop 15:08 21 Dec 2005

this what it says on the blue screen

stop 0x00000d1(0x00000002, ox00000001 0xf7e97741)

cmaudio. sys address f7e85000, date stamp

3dd89cdb

dont no if you will be able to help

  halebop 15:09 21 Dec 2005

it also says stuff about a memory dump

  Fruit Bat /\0/\ 15:16 21 Dec 2005

Uninstall - reinstall sound driver, better yet update the driver for the CMAUDIO.

Exactly what sound card do you have fitted? Everest will tell you.

  halebop 15:18 21 Dec 2005

Sound card: C-Media Wave Device

  halebop 15:23 21 Dec 2005

cm18738/c3dxpci dont think i have the disk any more

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