Pc Advisor Subscrptions

  Willfixit 16:23 14 May 2007

Ok, has anyone managed to get a reply from Pcadvisor subscription service? I have Emailed them twice now since the start of May and as to date have still had no response. If anyone has received a reply from this service how long did they have to wait? I have sent email to both '[email protected]' and '[email protected]'

  anchor 16:32 14 May 2007

Perhaps the Forum Editor can get a message to the Subscriptions Manager, Tom Drummond, asking him to look into this.

  johndrew 16:33 14 May 2007

When I had a problem gettin a response I e-mailed Helen Slater, Customer Services ([email protected]). It did take a couple of days for her to reply - probably work load - but the support was satisfactory. Hopefully she is still there.

  Willfixit 16:57 14 May 2007

Thanks for the quick response I have emailed Helen Slater and will report back if I get a reply



  tom_d 17:02 14 May 2007

Hi Will

Thank you for your recent query. The correct email address to contact our subscriptions bueau is [email protected]uk. I am sorry to hear that you have not received a response to your email.

If you could please send me a private reply and provide more detail, I will be able to look into the matter further. Should you also wish to let me know the nature of your enquiry, I can also arrange for it to be dealt with as a matter of priority.

I look forward to hearing from you.

Best wishes

Tom Drummond
Subscriptions Manager

  Abel 17:20 14 May 2007

One way of getting a response is, e-mail the Editor. I did, and got an almost immediated response. Subsequently, everyone else seemed to respond quickly too.


  Willfixit 18:20 14 May 2007

Once again thank you for all the responses. I would like to thank Tom Drummond for his quick reply to my Email and would expect that my query to subscription services will be dealt with soon, so for now I will mark this post as resolved.



  Willfixit 21:24 16 May 2007

I Emailed Helen Slater and Tom Drummond as suggested and received an immediate response, the following day they replied to my query and the problem was sorted out immediately. Apparently for some reason my subscription renewal notice didn't arrive, subscription now paid magazine delivery restored so no more withdrawal symptoms happy again.

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