My daughter bought a new laptop and I tried to install DVD Xcopy or similar. I then uninstalled it using Uninstaller. I think I must have deleted Patin Couffin as when she switches it on it is searching for hardware and mentions Patin Couffin. She can access nothing although it seems to go through a windows startup but blank screen. She has no internet access at the moment (is this the answer- to install from a Patin Couffin form a site) and no disc came with the laptop. I am also doing this by telephone conversations with her.
Start the Computer in Safe Mode, keep tapping F8 key as computer starts Safe Mode is the one at the top of the list. In Safe Mode, click Start\Programs\Accessories\System Tools\System Restore choose Old date to restore the Date will be Bold Text
However the hardware search for Patin Couffin came up again. How do I get to a restore point when there is nothing ont the screen or any start menu - only task manager available or if I go in through F8 all the other options?