I have reset a Packard Bell pc back to factory settings but now i'm trying to connect to the internet again and confused as to why it's not working. I have connected the broadband modem and use Vodafone for broadband. I contacted Vodafone but they say they cannot connect me until the internet is downloaded. Any clues? I'm completely lost. Can any good soul explain step by step what I do to get the internet working again after restoring factory settings please? Thanks,C.