I am using Outlook2000 as my email client.BT Business Broadband is my ADSL connection.I have two email accounts:1. Bt Broadband, which is my default account2. tiscali, which is a webmail accountI can receive webmail from BOTH accounts into my inbox, but I cannot move ANY mails from my outbox.Any suggestions?Incidentally, having contacted BT Broadband support, they tell me that they cannot assist with Outlook - only Outlook Express.I can send and receive emails to BOTH accounts when using Outlook Express, but NOT Outlook!!Can anyone explain or advise on this mystery?
"Important: SMTP email must be authenticatedbefore you next use email".Go here, sign in, and follow the link for the version of Outlook you are using, and make the changes recommended.click here
I use the same setup with no problems. Indeed I can download from a number of ISP's via BTBB which is set as the default.What are your settings in your Tools/Accounts/Mail/BTbroadband/Properties/Servers (the SMPT Setting) and the Tools/Options/Mail Delivery (send options)?
anchor:the link you've quoted takes me to BT Yahoo!
igr:SMTP setting is > mail.btconnect.comMail Delivery > "send messages immediately when connected"
When I set up one of my accounts in Outlook 2003 I had a similar problem. I had to change the SMTP configuration to alter the authentication.Try switching the opposite to how it is at present and see if that helps.
cga:can you give me some more details on the SMTP config and authenitication.
"logon using SPA" is a small tick box on the left below the logon account information.You can then do a test.
cga:thanks, I see what you mean now.
clicking SPA only created an error message, but I did set the outgoing mail to agree with the incoming mail, under "mail server requires authentication" and the outbox is now cleared.Hooray!
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