Outlook stopped working

  tingle 21:41 15 Jul 2003
Locked

I've just cleaned up my old laptop by uninstalling loads of stuff that I never use. Since doing this, I get an error message when I start-up Outlook 98 (on Win 98) saying "Mapisp32 has performed an illegal operation and will be shut down". Further details:

MAPISP32 caused an invalid page fault in
module KERNEL32.DLL at 0177:bff7b997.
Registers:
EAX=00000000 CS=0177 EIP=bff7b997 EFLGS=00000246
EBX=00000000 SS=017f ESP=0063f8cc EBP=0063fab4
ECX=cee60590 DS=017f ESI=0063fd54 FS=1907
EDX=bffc9490 ES=017f EDI=0063fd54 GS=0000
Bytes at CS:EIP:
ff 76 04 e8 26 89 ff ff 5e c2 04 00 56 8b 74 24
Stack dump:
0063fb0c 7c6b2593 0063fd54 83c53034 0063fb0c 7c6b2484 0063fb0c 83c53034 83c53234 83c53234 7c6a7881 0063fb0c 0063fb0c 0063fb20 00000000 00000000


Now when I try to send an email, Outlook just freezes up. The same thing happens when I try to check for new mail.

Any suggestions much appreciated!

  VoG II 21:50 15 Jul 2003

Was Outlook installed with the Corporate or Workgroup environment? If so click here and click here

  tingle 21:56 15 Jul 2003

Thanks VoG, but these updates haven't worked (unless I need to reboot first?)

  tingle 00:29 16 Jul 2003

Thanks VoG, but rebooting made no difference.

However, I made a mistake - according to Help/About Outlook, I have 97 not 98, and as far as I can tell, its not corporate or workgroups.

Any other suggestions??

  RobbyMac 00:41 16 Jul 2003

U tried to add/remove programs, then reinstall or repair outlook?

  tingle 01:45 16 Jul 2003

Would do, but no longer have outlook cd to do reinstall!

  VoG II 08:14 16 Jul 2003

click here but I think that you would need the CD to implement this fix.

  tingle 10:25 16 Jul 2003

That looks like it should do it, thanks. I'll just have to try and find that CD...

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