After a complete windows XP & Office 2002 re-install on laptop, Outlook will not allow me to import .wab & .pst files, nor set-ip/add e.mail accounts.Maybe I do it wrong. From File/Import Export I get "The operation failed"From Tools/eMail accounts I get "The operation failed due to a registry or installation problem. Please re-install"I have tried both repair & re-install of Office to no avail. Any ideas please?
Have you the latest updates to, Windows, Office and Outlook?
I would uninstall Office again, reboot then run a registry cleaner such as Regscrubclick hereThen reboot and reinstall Office again
yes, Windows SP2 from CD, online updates thereafter, also Office SP3 - all done online.
Shall post back in 15
yes thanks, good suggestion, import function & acccount set-up look OK now. Your advice appreciated!
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