Outlook problems

  steve263000 11:44 03 Oct 2006

I use Outlook as my main email client, and on the whole it is very good. However, there is one annoying feature that I have not been able to sort out.

Very often when I recieve a email, I get two of the same ones. If I am getting some stuff from friends that might contain large attachments, then this is a waste of time and a nuisance. I have been to the help site of M.S. and dowloaded the updates, which I was told would fix it. However the double emails still keep coming.

Has anyone got any ideas?

  Aargh 12:18 03 Oct 2006

Are you sure that your friends aren't simply sending them twice? It is more common than you think, especially if they are sending large attachments - some people keep clicking away on the send button thinking it will speed things up!

  steve263000 14:48 03 Oct 2006

No I know that have not. I have asked them to be careful, and this happens even with emails from firms and other professional bodies that have automatic email senders.

  VoG II 14:51 03 Oct 2006

Have you tried click here

Which version of Outlook is it?

  namtas 16:38 03 Oct 2006

steve263000. I was intersted in your problem and also seek a solution, my problem has just started and I get 4 or 5 of the same email each time I boot up. I am with NTL. I do not have leave a copy on server ticked.

  steve263000 09:20 04 Oct 2006

That is the version, and I am now downloading SP3 so that I can then download the fix. I do not think that I have 'leave a copy on the server' ticked. How do I check that?

  steve263000 10:54 04 Oct 2006

Just as a note, I have managed to check, and I am not leaving a copy of the message on the server. I have downloaded SP3, and when I tried to install, a message to the effect that the install could not go ahead as I did not have the required pack in the computer came up.

  rawprawn 15:29 04 Oct 2006

click here look and see if you need an update first before the SP3

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