Outlook Problem - Help Please!

  sarjane 15:46 22 Mar 2009
Locked

I have had Outlook (97 version) installed on a Dell computer for a while. Suddenly it will not open up. When I click on Outlook shortcut it shows a message stating:-
"The extension configuration file "C:\PROGRA~1\MICROS~3\Office\addins\MSFSMEMU.ECF" could not be installed. There is an error in the syntax or format of the file "C:\PROGRA~1\MICROS~3\Office\addins\MSFSMEMU.ECF""

Outlook is showing as "running" in the program manager but cannot access at all.

Nothing has been changed on computer at all.

Any help would be appreciated - I am not brilliant at the technical stuff so easy explanations please if poss!

Many thanks,
Sarah

  rawprawn 16:48 22 Mar 2009

Can you do a System Rstore?

  sarjane 18:04 22 Mar 2009

Hi - I have uninstalled Office and loaded it again from disc but still same problem??

  brundle 18:06 22 Mar 2009

might help click here

  Sea Urchin 18:48 22 Mar 2009

Is this the same PC where you had the problem removing McAfee, and has Outlook started misbehaving after you sorted that?

click here

Something worth trying - go to Start and Search and type

outcmd.dat

When found right-click and delete it and then try to open Outlook again.

  Sea Urchin 18:49 22 Mar 2009

PS Did you try rawprawn's suggestion of a System Restore?

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