At work when I receive an e-mail in Outlook I have it set up to show a notification envelope and a sound, which it does. At home I have the same set up and it never works. Any ideas why? It is used for a hotmail account if this makes a difference. Ian
I'm not entirely sure about this, but I think the new item alert only works on your inbox - if you have rules set to move the message elsewhere that could explain it. Also might be worth checking that you have a sound set. Control Panel-Sounds & Audio Devices, Sounds tab - scroll about a third of the way down. New Mail Notification should have something (you can set it to what you like - Homer Simpson has lots of samples avaialble on the web).