I use Outlook 2000 for contacts/calendar etc. Today it stopped responding although it tried to load and then the usual Microsoft 'We have encountered a problem and ... needs to close'. I have tried Safe Mode, repair option from original discs, scannow etc. The data files are OK as I have managed to copy them to another computer running exactly the same setup. Any ideas - this is driving me bats.
Just to add I am on XP sp2 and Zonealarm firewall and Avast 5. All had been working fine until the error message came up. I have also tried uninstalling the AV, disabling the firewall, removing outlook and reinstalling outlook.
Woolwell - thanks for your suggestions. None of the suggestions work. Funnily enough the Outlook screen coems up then it seems as if the program is looking for a file, which I normally would assume is the outlook.pst file. I know that my .pst file is OK because I transferred it back & forth from another computer. I now wonder if there is something in the registry that is causing this blip.
Woolwell - I am using outlook 2000 but not using mail at all; I only use outlook for calendar and contacts. The link is for outlook 2002+. Looking at profile change for outlook 2000 I would need to be able to open the file menu in otlook, but this is not available with the MS error message on screen; clicking that of course shuts down outlook!