outlook exspress

  joelle1230 09:46 23 Jun 2005

a friend has a problem with email ,i use aol so am not much help .
when he selects recive all it starts downloading but even after an hour it is still on the same emial thanks for any help


  DieSse 10:36 23 Jun 2005

It's probably just a very large email - is it a dial-up connection? - then large emails (photos) can take a very long time.

Try looking at the account using the ISPs web-mail facility (most have them) - then you can see how large it is - and if necessary delete it without downloading.

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