OUTLOOK EXPRESS WONT SHOW NEW MESSAGES

  rotormota 11:41 09 Oct 2004
Locked

Help! In O/E after clicking send/receive, it goes through the motions of connecting & checking accounts for mail & shows the progress bar if it is downloading a mail but the new messages have stopped appearing in the inbox.

It even plays the sound to indicate new messages but they are not there.

I say again...help!?

  Taff36 11:47 09 Oct 2004

In tools>Options - General Tab is the box "Show Folders with unread messages" ticked?

  rotormota 12:02 09 Oct 2004

Yes, though it's called 'Automatically display folders with unread messages'.

  Taff36 12:10 09 Oct 2004

Correct! Under the Maintenance Tab tick the box to allow a log file to be created - this may help someone identify the problem. (Sorry I`ve got to be out of here soon. Keep Posting! Good Luck too.

  rotormota 12:21 09 Oct 2004

Thanks Taff but all is well...somehow Norton Antispam was grabbing everything as spam...don't know why coz I hadn't adjusted any of the spam settings.

Cheers anyway.

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