Outlook Express puzzle: large folder is empty

  March Hare 18:02 06 Feb 2008
Locked

As part of an exercise to reclaim some space on my hard drive I've just done a big tidy up of my Outlook Express and deleted or archived about 90% of the messages and compacted everything. But now, looking at the size of the .DBX files in Windows Explorer, I see that the Deleted Items folder is still shown as 179MB in size, but it is empty! When I try to open it to see what the 179MB is, a message appears saying there are no messages in it, and it won't open.

How can I get rid of this 179MB of nothing? Would it be safe to rename this DBX file as 'old' and then add a new file with the original name and then delete the old one? I know that OE is an odd set-up and I'm nervous of wrecking it if I do the wrong thing.

  Coffee Adict 18:17 06 Feb 2008

Try a re-start first, sometimes the system needs to clear its memmory, may not work but its painless and non destructive.

  mfletch 18:23 06 Feb 2008

Hi,

You can create a new Deleted Items folder using the following steps:
1. Exit Outlook Express.
2. Search your hard drive for Deleted Items.dbx and delete this file.
3. Restart Outlook Express. A new empty Deleted Items folder is created automatically.

This removes everything inside the folder,


mfletch

  March Hare 18:24 06 Feb 2008

Thanks for that Coffee Adict, but I've restarted several times since, and the 179MB is still shown!

  March Hare 18:31 06 Feb 2008

Many thanks mfletch, I've done what you said and there's now a new Deleted Items.dbx file which is only 75KB in size! Brilliant!

  VoG II 18:32 06 Feb 2008

Try File > Folder > Compact all folders.

  March Hare 18:36 06 Feb 2008

Thank you VoG, but I had already compacted all folders. Deleting the folder as suggested by mfletch did the trick.

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