Outlook Express problem

  alB 21:14 31 Aug 2006
Locked

A friend is having problems with Outlook Express, She uses Freeserve as her ISP on dial up, it looks as if someone has sent her a large e-mail that times out before it is delivered this is also stopping her receiving all other e-mails, is there any way she can clear out the the undelivered e-mails and free everything up?
Thanks in advance ...alB

  VoG II 21:17 31 Aug 2006

She needs to access her e-mail using webmail and delete the offending item.

  Jackcoms 21:17 31 Aug 2006

Do Freeserve have a web mail service where she can view this e-mail?

  STREETWORK 21:19 31 Aug 2006

Yes, but it is now owned by orange.

click here

on the home page you can signin with user name and password, if you have not signed up to this it will promt you as what to do next.

  User-312386 21:20 31 Aug 2006
  User-312386 21:21 31 Aug 2006

you beat me to it :)

  alB 21:29 31 Aug 2006

STREETWORK, correct, she did tell me it was now Orange, (old habits die hard), VoG™ , Jackcoms I've had a quick look on the Orange homepage and it looks as though they do have web mail I'll have to phone her and tell her to log in and delete all from there, (no point e-mailing !!) will let you know the outcome later, Thanks ...alB

  alB 21:30 31 Aug 2006

Cheers madboy33©®

  Jackcoms 21:31 31 Aug 2006

She might also want to switch to Broadband to stop this problem re-occurring. ;-))

  palinka 17:08 01 Sep 2006

Jackcoms, if she comnnects only infrequently to get email thenchanging to BB is an expensive solution to a problem that using webmail can solve.

  Jackcoms 21:00 01 Sep 2006

"BB is an expensive solution"

Really??

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