I am helping a blind friend and am having problems setting up his email in OE. He is on XP SP2 connected to Tiscali - the same as myself. I have set up his email account in Tiscali and can read & send mail thru Tiscali. When I set up his account in OE using the same Pop & Smtp info as I use myself I can't access the account. When he tries to read mail the name/password box pops up with the name & (....)password completed. Neither accepting this name/password nor clearing and rekeying it works. The pop-up justs comes back. In Accounts/Properties/Server the pop & smtp info is correct but the password is blank. If I enter the password and tick 'Remember Password' it seems to take it but if I OK out of Properties and re-enter the password is gone again. Any suggestions???