outlook express not connecting

  xp novice 20:18 21 Apr 2006
Locked

For some reason,when I try to open OUTLOOK EXPRESS,the dial-up connection drop down box opens up & asks me to select the service I want to connect to & to enter my username & password ( I use broadband via a router).

  surf13 22:38 21 Apr 2006

did you set up a new email account? if not you'll need to fill in the boxes with your user name, email address, password (although you don't have to if you share your pc)and most importantly the incoming and outgoing servers addresses.

  remind 22:46 21 Apr 2006

Control Panel/Internet Options/Connection - remove any dial-up entries unless you have one for emergencies.
Outlook Express options - connection, select "Do not connect if a network connection is available" or "Do not dial a connection" or words to that effect.

  terryf 22:57 21 Apr 2006

What is the model of the router and your modem?

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