Outlook Express Mail Message Rule Problem

  robbg 01:45 21 Apr 2004
Locked

Operating system Windows XP Professional with service pack one. Internet Explorer (6.0 spi)
My problem is making ‘Rules’ for messages. I have a Rule set on it that I cannot remove or alter in any way. I feel that I will have to go into the system registry eventually to sort it out, which is worrying me.

This starts off with the message rule box. Written in it is:-
New Mail Rule#1
Apply this rule after the message arrives.
Where the line does not contain ‘[email protected]
Move it to the Junk Folder

I urgently need to amend or delete this rule as I have changed my internet provider. All the writing in the above box is grayed out, except for the blue bits, and won’t let me do or alter or remove anything. Also in the right hand side boxes I can’t click on ‘Modify’ or ‘Remove’ as they are greyed out as well.
My mail now arrives from my new provider into my Junk Folder, instead of my Inbox.
Maybe someone out there can help please
Robbg

  SANTOS7 01:49 21 Apr 2004

click here this may help, good luck

  robbg 08:23 24 Apr 2004

Thanks for your help Santos.
I will have a good look around the site you mention, it look very interesting maybe I will find the answer there.
Somehow I need to be able to write another "message rule" that will cancel that one out.

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