Outlook Express lost password?

  Autoschediastic 20:22 25 Jun 2011

Hiya guys im having a nightmare of a day! whilst im in the process of fixing a laptop my female friend has just had her laptop back from a shop which repaired it with a new HD and OS, she uses "Outlook Express" for her business emails but she has lost the password and only knows the email address? ive never used it so ive got no idea? can anyone please tell me how she can gain access to her account pls? Thanks

  bremner 20:32 25 Jun 2011

Outlook Express is an email client.

With whom does she have the account as the password comes from them.

  Autoschediastic 20:43 25 Jun 2011

hi bremner ive just spoke to her and its with NTL Thanks

  bremner 20:47 25 Jun 2011

Click Here

NTL is now Virgin Media

  Autoschediastic 20:55 25 Jun 2011

Bremner TY ur such a star!!

  Forum Editor 08:05 26 Jun 2011

Transferred to the help room from Speakers Corner.

  Autoschediastic 08:27 26 Jun 2011

FE very sorry i didnt realise i had originally created the thread in SC ?? very sorry! & ty

  wiz-king 09:09 26 Jun 2011

I hope she still has the alternative e-mail address she set up the account with grin

  birdface 09:27 26 Jun 2011

Phone NTL up it is free if you have the phone package as well.

Just explain that you have had the computer fixed and cannot remember the password.

They will ask a few questions and give you the password or to be safe they will post it out to your address.

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