Outlook Express inbox problem

  Quilljar 12:20 26 Oct 2006
Locked

A friend is having problems with Outlook Express. Her email is downloading into a folder which is not the inbox. How can we get inbox back to be her default first folder?

  Technotiger 12:28 26 Oct 2006

Hi, maybe this will help -

click here

Cheers

  Quilljar 12:56 26 Oct 2006

I looked but could not find the answer to my particular prob

  birdface 13:16 26 Oct 2006

Try ,Tools Options,When starting go directly to my inbox folder.Make sure that is ticked.If not Tick and then apply at bottom, See if that helps.

  Quilljar 14:35 26 Oct 2006

It is not her who cannot access the inbox, it is there OK. The emails don't go there which is weird!

Of course I will try thought- thanks

  rawprawn 15:09 26 Oct 2006

Look under Tools/Message Rules and see if a rule has been created regarding her incoming mail

  Quilljar 15:16 26 Oct 2006

Thanks Rawprawn

  Quilljar 15:17 26 Oct 2006

I believe it may be something to do with her AV software which is AVG. I will try upgrading it too

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